Transparency Report of TurkNet
This page is about our scorecard.It shows transparently our customer service performance and the state of our infrastructure. This transparency cannot be found often in our sector, it stays mostly within the company because sometimes you have a bad performance and get a bad score and nobody wants to show the bad performance. We decided to share openly our performance wether good or bad with our users and also with anyone considering to be a TurkNet user.We believe in transparency and openness. And we try to make our work better every day!
Latency/Ping Distribution of our internet service by cities
24 Hour Response Rate to Outages
87 %
24 Hour Response Rate to Outages
76 %
Response rate within the last 24 hours
Service Up Time
5.36 Day
Setup time of the service if their is no TurkNet internet or telephone available
7.16 Day
Time we need to setup the service from another operator to TurkNet
Speed Test Results of Last Month
Data results are taken from the independent speed test provider Nperf.
Backbone/Infrastructure Maintenances
Our currently planned Maintenance
06.07.2022
İstanbul (Avrupa)
-
N1-234-GAYRETTEPE-DC-POP
TurkNet Kaynakli Planli Calisma
34gayrettepe_tnups01
Gayrettepe Veri Merkezi Güç Kaynakları bakımları yapılacaktır
Internet Outages
Current Status of the Outage Points:
02.07.2022
Kayseri
KOCASİNAN
FEVZİÇAKMAK SNT-122
Outage Status
Turk.Net Outage
02.07.2022
Ankara
ALTINDAĞ
ULUS-18
Outage Status
Turk.Net Outage
02.07.2022
Bursa
OSMANGAZİ
MERKEZ-40
Outage Status
Turk.Net Outage
02.07.2022
Ankara
ALTINDAĞ
ULUS-18
Outage Status
Turk.Net Outage
02.07.2022
Kayseri
KOCASİNAN
FEVZİÇAKMAK SNT-122
Outage Status
Turk.Net Outage
02.07.2022
Adana
SEYHAN
CEMALPAŞA-3
Outage Status
Turk.Net Outage
02.07.2022
Adana
SEYHAN
CEMALPAŞA-3
Outage Status
Turk.Net Outage
02.07.2022
Diyarbakır
MERKEZ
MERKEZ-53
Outage Status
Turk.Net Outage
02.07.2022
Diyarbakır
MERKEZ
MERKEZ-53
Outage Status
Turk.Net Outage
02.07.2022
Kayseri
KOCASİNAN
FEVZİÇAKMAK SNT-122
Outage Status
Turk.Net Outage
02.07.2022
Kayseri
KOCASİNAN
FEVZİÇAKMAK SNT-122
Outage Status
Turk.Net Outage
02.07.2022
Ankara
ALTINDAĞ
ULUS-18
Outage Status
Turk.Net Outage
02.07.2022
Diyarbakır
MERKEZ
MERKEZ-53
Outage Status
Turk.Net Outage
02.07.2022
Ankara
ALTINDAĞ
ULUS-18
Outage Status
Turk.Net Outage