Transparency Report of TurkNet

This page is about our scorecard.It shows transparently our customer service performance and the state of our infrastructure. This transparency cannot be found often in our sector, it stays mostly within the company because sometimes you have a bad performance and get a bad score and nobody wants to show the bad performance. We decided to share openly our performance wether good or bad with our users and also with anyone considering to be a TurkNet user.We believe in transparency and openness. And we try to make our work better every day!

turknet-karnesi

Latency/Ping Distribution of our internet service by cities

Please Choose the Website or Game

24 Hour Response Rate to Outages

87 %

24 Hour Response Rate to Outages

76 %

Response rate within the last 24 hours

Service Up Time

5.36 Day

Setup time of the service if their is no TurkNet internet or telephone available

7.16 Day

Time we need to setup the service from another operator to TurkNet

Speed Test Results of Last Month
Ping (ms)
Download (Mbps)
Upload (Mbps)
Between 19:00 - 22:00
41
32.42
6.74
Other
41
33.39
6.78

Data results are taken from the independent speed test provider Nperf.

Backbone/Infrastructure Maintenances

Our currently planned Maintenance

06.07.2022

İstanbul (Avrupa)

-

N1-234-GAYRETTEPE-DC-POP

TurkNet Kaynakli Planli Calisma

34gayrettepe_tnups01

Gayrettepe Veri Merkezi Güç Kaynakları bakımları yapılacaktır

Internet Outages

Current Status of the Outage Points:

02.07.2022

Kayseri

KOCASİNAN

FEVZİÇAKMAK SNT-122

Outage Status

Turk.Net Outage

02.07.2022

Ankara

ALTINDAĞ

ULUS-18

Outage Status

Turk.Net Outage

02.07.2022

Bursa

OSMANGAZİ

MERKEZ-40

Outage Status

Turk.Net Outage

02.07.2022

Ankara

ALTINDAĞ

ULUS-18

Outage Status

Turk.Net Outage

02.07.2022

Kayseri

KOCASİNAN

FEVZİÇAKMAK SNT-122

Outage Status

Turk.Net Outage

02.07.2022

Adana

SEYHAN

CEMALPAŞA-3

Outage Status

Turk.Net Outage

02.07.2022

Adana

SEYHAN

CEMALPAŞA-3

Outage Status

Turk.Net Outage

02.07.2022

Diyarbakır

MERKEZ

MERKEZ-53

Outage Status

Turk.Net Outage

02.07.2022

Diyarbakır

MERKEZ

MERKEZ-53

Outage Status

Turk.Net Outage

02.07.2022

Kayseri

KOCASİNAN

FEVZİÇAKMAK SNT-122

Outage Status

Turk.Net Outage

02.07.2022

Kayseri

KOCASİNAN

FEVZİÇAKMAK SNT-122

Outage Status

Turk.Net Outage

02.07.2022

Ankara

ALTINDAĞ

ULUS-18

Outage Status

Turk.Net Outage

02.07.2022

Diyarbakır

MERKEZ

MERKEZ-53

Outage Status

Turk.Net Outage

02.07.2022

Ankara

ALTINDAĞ

ULUS-18

Outage Status

Turk.Net Outage

login