Young, Honest, Fair, Fast & Innovative – we are TurkNet the next generation Telecom Operator in Turkey!
TurkNet’s widespread and high-capacity national data backbone has been designed to provide high quality and high reliability services to international carriers and wholesale operators.
We offer colocation services, local tail access, direct Internet access and ip transit services.
We are not only easy to reach and understand – we also belive that simplicity is the key for success. We do not like confusion in what we do!
We like to be fast in Response and Lead Time. Help you to deliver the best service to your customer! We are clever enough to know time is money!
We deliver you flexible bandwith and service options
We believe in honesty and we are always open for discussion. We don’t say we do not make mistakes, but we learn from them and we do not repeat them.
Our commitment is to deliver the Service in agreed Leadtime and Bandwith.
We love what we do! We are passionate about the WWW services!
A named account manager will be available to assist you with any sales queries in time. We will also assign a project manager who will be your local hands and eyes during provisioning period. With frequent updates you will experience an easy installation of your services. After handover of your services you will have 24/7 access to our English-speaking Customer Support and Network Operation Center. The Support Team will track your inquiries with trouble tickets, solve your problems within the committed SLA time and inform you ahead of time if there are network maintenances. You can also reach us via our Online Customer Care Portal where you can view and update all your administrative company information, see your invoices as well as open or update trouble tickets. Connect to TurkNet CCO and be on top of your services! We are the only operator in Turkey, allowing you to check transperently the services in order to find out the availability in our network and we share with you the results whether your requested address is ON or OFF net for TurkNet.
With TurkNet Wholesale you know whom you are speaking with and our team has the experience to understand your needs. Your dedicaded project manager informs and leads you to all the project steps and helps you with clever and innovative tips to reach more profit!
After Sales Service
With TurkNet you know where your project stands and what the next steps are. Our dedicated team informs you about all processes and progress of your service. You can also find all relevant information on our next gen Customer Care Online portal that helps you to follow the next steps!
We are always one phone call or an e-mail away and happy to help! Our customers all over the World can reach our English-speaking engineers 24 / 7 and get the best direct support.
Customer Care Online Service
TurkNet’s Customer Care Online Service will allow you to view your company information, see your active services listed with all relevant information, view your invoices, open trouble tickets to our support team and query our system for service availability information. Our customers enjoy the easy way to communicate with us!
TurkNet won the 4th price in the Telecommunication Service category in 2020
Turknet R&D allows TurkNet to
stay on top of its competition
TurkNet R&D center continues with the mission of increasing the service quality and developing memorizing services with international innovative applications. TurkNet R&D works on development of infrastructures and platforms that are enviromental friendly, innovative, easy to integrate and can be developed quickly in order to increase the quality of business processes and services as well as developments of safe infrastructure and applicatiion in cyber securtiy forcus and more…